These Terms & Conditions apply to all agreements entered into between Scandic IT ApS (“Scandic IT”) and the customer (“Customer”), who agrees to purchase goods and services from Scandic IT. “Goods” refers to any equipment or services supplied by Scandic IT.
Scandic IT ApS
Tarmvej 8, 9220 Aalborg Øst
VAT: DK37808644
Email: sales@scandic-it.com
Phone: +45 71747830
Opening hours: Monday to Friday 09:00-17:00
Purchases can only be made by contacting Scandic IT directly via phone or email. By placing an order, the Customer acknowledges having read and accepted these Terms & Conditions. Customers are encouraged to review them carefully before making any purchase.
When placing an order, the Customer must provide the following details:
These Terms & Conditions establish the contractual agreement between the Customer and Scandic IT. All orders are subject to acceptance by Scandic IT and are only binding upon confirmation. The Customer must accept these terms before completing a purchase.
2a. Dual-Use Commodities
Scandic IT complies with EU regulations (EU 2022/238 and 2021/821) governing dual-use items. Dual-use goods are those that can be used for both civilian and military purposes, including technologies relevant to nuclear, chemical, and biological weaponry.
By purchasing from Scandic IT, the Customer agrees not to use or distribute products, services, or technical data for nuclear, missile, or chemical/biological weaponry applications. If purchasing on behalf of another party, the Customer ensures compliance with these regulations.
Prices for goods and services are available upon request via phone or email. The total price, including VAT, taxes, and any shipping fees, will be confirmed before order acceptance. Unless otherwise agreed, delivery charges are additional.
Invoices must be paid according to the terms stated on the invoice. If no payment terms are disclosed before purchase, payment is due upon delivery. Payments must be made in the currency stated on the order/invoice, free of deductions, counterclaims, or retention of any kind.
Scandic IT delivers worldwide. Customers receive an order confirmation with an estimated delivery timeframe, followed by a shipping notification with tracking details. In case of delays, Scandic IT will notify the Customer as soon as possible. Delays do not justify order cancellation.
Scandic IT ensures proper packaging to protect products during transit. Partial deliveries may occur unless otherwise agreed in writing. Customers must report any incorrect, missing, or defective items immediately and no later than seven (7) days after receipt. Claims beyond this period will not be accepted.
Risk transfers to the Customer upon dispatch (EXW – Ex Works). Shipping costs are borne by the recipient unless otherwise agreed in writing. Ownership of goods remains with Scandic IT until full payment has been received.
6a. Stock Items
Orders for in-stock items may be canceled before shipment. Once dispatched, cancellation is only possible upon agreement with Scandic IT.
6b. Special Order Items
Orders for specially procured items cannot be canceled after purchase unless specifically agreed upon with Scandic IT.
Customers must notify Scandic IT in writing to request a return, stating the reason. Return requests are subject to approval per sections 6a and 6b. Goods must be returned in their original condition, including all packaging. Sealed items must remain unopened.
Customers must inspect products upon receipt. Defects visible at delivery must be reported immediately and within seven (7) days to sales@scandic-it.com. Hidden defects must be reported in writing as soon as discovered, and no later than within the product’s warranty period. Claims beyond these deadlines will not be accepted.
Scandic IT is not liable for indirect losses such as consequential damages, downtime, or lost profits resulting from defective goods. Once risk has transferred to the Customer, Scandic IT assumes no further liability for defects.
Scandic IT is not liable for delays or failure to fulfill obligations due to extraordinary events beyond its control, such as strikes, natural disasters, power outages, wars, or regulatory changes. If such a situation lasts beyond 60 days, the Customer may terminate unfulfilled orders with 14 days’ notice.
All agreements are governed by Danish law. Any disputes will be settled by the Danish courts.
By proceeding with an order, the Customer acknowledges and accepts these Terms & Conditions. Scandic IT reserves the right to amend these terms without prior notice.
Reservations: Scandic IT is not responsible for typographical errors or misprints in this document.
